SMART Communications Inc.’s network is officially
better than that of rival Globe Telecom Inc., data from the National
Telecommunications Commission (NTC) showed.
Of all the 5 tests that NTC has conducted, only 1 test
shows that Globe has an edge over Smart and that is the Grade of Service.
Translated into layman’s terms, what this result means
is that Smart’s signal level is up to five times stronger than Globe’s. In terms
of customer experience, a stronger signal level means better indoor coverage,
resulting in better voice quality, less drop calls, faster and more reliable SMS
and higher data speeds.
For blocked calls, which refers to the percentage of
calls that were not given access by the network, both cellular firms failed this
test. Smart garnered a score of 9.95 percent while Globe recorded 4.45 percent.
The standard is set at 4 percent. For this criteria, the NTC noted that Globe’s
performance has an edge over Smart. the fact is that Smart has already upgraded
their network but their services are still lacking…
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